Our Delivery
Methodology
A structured, risk-led 6-phase framework that takes you from current state to a secure, optimised identity security program — predictably and safely.
The CyberI3Secure
Delivery Framework
Every engagement follows this proven methodology — adapted to your organisation's size, complexity and risk appetite. Alternating phases are highlighted to show the rhythm of discovery, design, execution and validation.
Discovery & Current State Assessment
We begin with a thorough discovery phase — inventorying all privileged accounts, service accounts, shared credentials and existing access controls. We assess your current PAM and IAM tooling, integration landscape and compliance posture, then produce a risk-ranked gap analysis against best practices and your specific regulatory requirements.
Architecture & Solution Design
Based on discovery findings, we design a target-state identity security architecture — covering platform selection (vendor-neutral recommendation), topology, high availability, integration requirements and a phased implementation blueprint. All design documents are agreed before any configuration begins.
Proof of Concept
Where scope or complexity warrants it, we run a structured Proof of Concept in a sandbox or pre-production environment — validating key integration points, testing custom connectors, confirming performance and giving stakeholders confidence before full deployment investment is committed.
Implementation & Deployment
Agile, milestone-based delivery with phased rollout — highest-risk accounts onboarded first. We follow your change management process, run stakeholder workshops at key milestones and maintain transparent progress reporting. Go-live is planned, tested and controlled with rollback procedures in place.
Knowledge Transfer & Documentation
We invest heavily in knowledge transfer — because a PAM or IAM deployment is only successful if your team can operate and grow it confidently. We deliver administrator training, detailed operational runbooks, as-built architecture documentation and a post-go-live hypercare period.
Managed Support & Continuous Improvement
Post-handover, we offer structured managed support — platform administration, health monitoring, incident response, version upgrade planning and ongoing adoption expansion. Many clients grow their identity security program significantly through our long-term partnership model.
What Guides Every Engagement
Security First
Every design decision is evaluated through a risk lens. We never trade security for delivery convenience or timeline pressure.
Document Everything
Complete as-built documentation and runbooks are produced on every engagement — knowledge lives in your organisation, not only ours.
Least Disruption
Phased rollouts, change management alignment and careful planning to minimise business disruption at every stage of delivery.
Partnership, Not Handoff
We invest in your team's capability to own and operate the platform — though many clients choose an ongoing managed services relationship with us.
Platforms & Tools We Work With
Deep, hands-on expertise across the identity security technology landscape — with a vendor-neutral approach to platform recommendation.
🔐 PAM Platforms
- CyberArk Enterprise PAM (v9.3–14.x)
- CyberArk Privilege Cloud (ISPSS)
- PSM / PSMP / PTA
- Alero (Vendor Remote Access)
🪪 Identity Platforms
- CyberArk Identity (IAM)
- Okta Workforce Identity
- Microsoft Azure Entra ID
- Duo Security
- SailPoint (in progress)
🖥️ Endpoint & Secrets
- CyberArk EPM
- Application Access Manager (AAM)
- Central Credential Provider (CCP)
- CyberArk Conjur (in progress)
☁️ Cloud Infrastructure
- Amazon Web Services (AWS)
- Microsoft Azure
- Secure Cloud Access (SCA)
- Secure Infrastructure Access (SIA)
📡 SIEM & Integration
- Splunk Enterprise Security
- IBM QRadar
- Active Directory (ADUC) connectors
- Custom enterprise app connectors
🔭 Future Focus
- Machine Identity — Venafi
- Secrets Management — Conjur
- Modern IGA — SailPoint
- Zero Trust / ZSP Architecture
- AI Security